POSITION TITLE: Volunteer Programs Coordinator

APPOINTED BY: National Director

RESPONSIBLE TO: Operations and Programs Manager


TERM OF APPOINTMENT: Full time, Permanent

LOCATION: Level 4, 262 Pitt Street, Sydney

*For the right applicant, we are flexible about your location and encourage applicants across NSW, VIC, and QLD to apply.

Organisation Profile

Frontier Services is Australia’s oldest bush charity working nationally with people in remote areas of Australia. Through Bush Chaplaincy and our Outback Links volunteer program, we provide practical, pastoral and spiritual care to people doing it tough in isolated areas including First Nations, farming and mining communities. 

Frontier Services is an agency of the Uniting Church in Australia. The Uniting Church is the third largest Christian denomination in Australia. 


Reporting to the Operations and Programs Manager, the purpose of this role is to effectively coordinate, deliver, and grow our Outback Links Volunteer Programs across remote Australia with a focus on Group trips. This involves engaging with property owners and community groups in need of practical support, and leading teams of volunteers- including registered volunteers and corporate and community partners- to deliver practical support. Working within the Outback Links team, the overall aim is to engage communities, develop strong relationships, and empower them to build their capabilities and resilience to lead healthy and fulfilled lives. 

About You

Are you passionate about making a tangible difference in the lives of people living in rural and remote Australia? Do you thrive on building strong community connections, are highly organised, enjoy project management and leading teams? Frontier Services is seeking a dedicated and motivated individual to join our Outback Links team as a Volunteer Programs Coordinator.

Key Areas of Responsibility include:

  • Identify needs and opportunities in rural and remote communities and properties that can benefit from volunteer support.
  • Develop volunteer programs based on these needs and the availability of volunteers.
  • Develop relationships with key stakeholders to support the delivery of community-focused volunteer programs.
  • Oversee the effective delivery of volunteer programs on the ground.
  • Manage risks and ensure the safety and well-being of support recipients, volunteers, and partner organisations.
  • Attract new volunteers and expand the range of community-focused volunteer programs.
  • Maintain program administration, program budgets and reporting.
    Support our communications team in telling the stories of our work.

Key Measures of Success include:

  • Strong and growing relationships with communities and individuals in rural and remote Australia
  • Well-managed, respectful, productive relationships with Bush Chaplains and corporate and NFP partner organisations
  • Successful implementation of community-focused volunteer programs
  • Growth in Volunteer programs through increases in; New Farmer Registrations, Active volunteers in database, Number of volunteer projects completed, Number of Volunteer hours completed
  • Positive promotion of Frontier Services to external audiences
  • Effective use of limited resources including Bush Chaplains and head office team to implement successful programs

Key Stakeholders Relationships


  • Frontier Services staff and Bush Chaplains
  • Frontier Services farmer network
  • Frontier Services community contacts living in rural and remote Australia
  • Frontier Services volunteer network
  • Community, Corporate and Not-For-Profit (NFP) partners

Position Specific Skills and Experience


  • Experience in rural and remote Australia, understanding the issues and challenges for local communities
  • Experience in volunteer program management and partnership building
  • People leadership experience, including demonstrable management of effective teams
  • Demonstrated ability to coordinate multiple projects at once
  • Consultative manner and a commitment to a team-based approach, with a demonstrated ability to work as part of a close-knit team
  • A capacity to use contemporary communication technologies
  • Demonstrated strategic thinking
  • Willingness and ability to travel to remote Australia
  • A current Driver’s License
  • A National Police Check and a valid NSW Working With Children Check, and the ability to gain the equivalent within all States of Australia
  • A valid First Aid Certificate or the willingness to obtain one.


  • A willingness to work within the ethos and values of Frontier Services and the Uniting Church
  • Familiarity with/understanding of the social, environmental, political and spiritual landscape, including the challenges and opportunities of regional and remote Australia
  • Qualifications in a relevant discipline

PREPARED BY: Operations and Programs Manager

APPROVED BY: National Director